All Special Reports

Bold attempts to disrupt the business often fizzled, but not before influencing the industry’s direction.

Innovators that dared to challenge the norm had a major impact on operations.

Veteran industry leaders weigh in on what they expect next and how it will affect the industry.

There’s a bit of a dichotomy between the wants and needs of the modern restaurant customer.

The industry's largest trade show turns a century old. See it evolve through the years.

These are consumers' favorite brands for each menu type, from bakery cafe to steak.

The fast-casual market has become very diversified, but it's still the sandwich chains that are winning praise from consumers.

Consumers’ most loved chains aren’t just focused on one aspect of their restaurants—they are winning in service, ambiance and convenience, along with the food.

These are the country's top-rated family-dining brands.

Data reveals which brands are tops in guest satisfaction.

As proof that sales don’t always equate to consumer preference, only one of the 10 largest chains by sales made this list.

Even the most loved casual chains are hurting for sales growth. Two of consumers' top five brands made major changes over the past year to try to correct that loss.

Data shows which brands saw a drop-off in guest satisfaction ratings.