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Technology

9 tech tidbits from the National Restaurant Show

 By Joe Guszkowski on May 22, 2024

RB’s technology reporter empties his notebook after a busy few days in Chicago, where restaurants showed they're hungrier than ever for tech.

Technology

How IHOP is using AI to boost check averages

 By Joe Guszkowski on May 21, 2024

The pancake chain's AI recommendation engine makes menu suggestions based on what a customer has already ordered. It has proven quite persuasive.

Technology

Dynamic pricing a divisive subject at National Restaurant Show

By Joe Guszkowski on May 20, 2024

With the Wendy's debacle still fresh in operators' minds, some are firmly opposed to demand-based menu pricing. Others say its time has come.

Operations

How humans and robots get along at Steve Ells' Kernel

By Lisa Jennings on May 19, 2024

At the National Restaurant Show on Sunday, executives from the groundbreaking concept created by Chipotle's founder shared how listening to workers and using their ideas can lower turnover and fundamentally improve the quality of food.

Operations

Day 2 at the Show: Shifting labor models, menu controversies and the rising popularity of podcasts

By RB Editors on May 19, 2024

The crowd got thicker and the energy kicked up a notch at the National Restaurant Show on Sunday. Here are some takeaways from the Restaurant Business editorial team.

Technology

Burger robot faces tough crowd at the National Restaurant Show

By Joe Guszkowski on May 18, 2024

Aniai’s Alpha Grill attracted plenty of curiosity Saturday, but operators seemed hesitant to commit.

Technology

Presto plans to improve its drive-thru AI by letting it make mistakes

By Joe Guszkowski on May 17, 2024

The restaurant technology company’s latest product, Pure AI, cuts out human minders to allow the software to learn on its own.

Workforce

The White House has ideas about how all that AI on the Show floor should be used

By Peter Romeo on May 17, 2024

Reality Check: President Biden issued a set of guidelines Thursday for protecting workers from the digital onslaught.

Technology

Uber Eats to acquire Foodpanda in Taiwan for $950M

By Joe Guszkowski on May 15, 2024

The deal will strengthen the restaurant delivery company's presence in Asia, where Foodpanda is one of its biggest rivals.

Technology

Back-office tech supplier Restaurant365 raises $175M

By Joe Guszkowski on May 15, 2024

It’s the company’s second nine-figure funding round in two years and will go toward product development and acquisitions.

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