Technology

The latest news and trends in restaurant technology

Local Kitchens raises $40M to open more high-tech food halls

By Joe Guszkowski on Jun. 25, 2024

The 12-unit multi-brand restaurant chain plans to expand into Southern California with its enlightened take on the ghost kitchen model.

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Customer feedback startup Ovation raises $2M

By Joe Guszkowski on Jun. 21, 2024

The company will use the funding to develop new features for its tech, which is based around two-question diner surveys.

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NYC bill would allow third-party delivery commissions of up to 43%

By Joe Guszkowski on Jun. 21, 2024

Delivery apps said the expanded fees would allow restaurants to opt in to additional marketing services. A restaurant group called it a “pay to play” scheme.

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American Express is acquiring Tock from Squarespace for $400M

By Joe Guszkowski on Jun. 21, 2024

The deal solidifies Amex as a major player in restaurant reservations and will unlock more perks for cardholders.

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SoundHound AI acquires restaurant-ordering marketplace Allset

By Joe Guszkowski on Jun. 20, 2024

The deal moves the company closer to its goal of bringing voice-enabled restaurant ordering to smart cars and TVs.

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How live sports piracy can affect businesses

Sponsored content from our partner DIRECTV FOR BUSINESS℠ on Jun. 20, 2024

In the streaming age, it’s not uncommon for many consumers to watch shows and events together—sharing access to a streaming platform with friends and family is nothing new. However, when a business ow...

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McDonald's is ending its drive-thru AI test

By Jonathan Maze on Jun. 14, 2024

The Chicago-based fast-food giant is ending its partnership with IBM on automated order-taking without an expansion. But McDonald’s still believes AI drive-thrus are in its future.

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