Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

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The case for keeping some friction in fast food

By Joe Guszkowski on Apr. 25, 2023

Tech Check: It's become conventional wisdom that consumers want less human interaction at QSRs. Real-life experience says otherwise.

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Restaurants are losing faith in ghost kitchens

By Joe Guszkowski on Apr. 12, 2023

Tech Check: Fewer operators foresee delivery-only concepts growing in 2023. It's looking like a smart bet.

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It's time to end the virtual brand charade

By Joe Guszkowski on Mar. 29, 2023

Tech Check: Uber Eats is doing the right thing by cracking down on misleading listings. But it should take the new policy a step further.

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How restaurant tech became a risky business

By Joe Guszkowski on Mar. 15, 2023

Tech Check: The classic boom-bust tale began with a virus and ended with a bank run. But the bigger story is far from over.

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A round of restaurant tech true or false, anyone?

By Joe Guszkowski on Mar. 03, 2023

Tech Check: A new report from the National Restaurant Association challenges some conventional wisdom. Can you tell fact from fiction?

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Wingstop and Domino’s tell two different stories on delivery

By Joe Guszkowski on Feb. 24, 2023

Tech Check: Consumers are flocking to the wing chain but not so much for pizza. Here’s why that might be.

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Restaurants may be in the midst of another virtual brand explosion

By Joe Guszkowski on Feb. 23, 2023

Tech Check: The number of delivery-only concepts has nearly doubled this year, according to a company called Kitchen Data Systems, which says it has developed a way to count them.

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