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Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

Technology

The fight over MrBeast Burger is as good as over

 By Joe Guszkowski on Aug. 08, 2023

Tech Check: MrBeast wants the brand dead, while his business partner hopes to keep it alive by attacking him. None of this is going to help sell burgers.

Technology

How ChowNow is (slowly) making delivery more affordable

 By Joe Guszkowski on Jul. 26, 2023

Tech Check: The app promises zero commission fees and lower prices, pitching itself as an alternative to the mainstream aggregators. But it may be a while before it rivals giants like DoorDash and Uber Eats.

Technology

Toast fee-asco could still cost restaurants

By Joe Guszkowski on Jul. 21, 2023

Tech Check: Everyone loves innovation, but as Toast acknowledged last week, someone has to pay for it.

Technology

Domino's caved to third-party delivery. Will other holdouts follow?

By Joe Guszkowski on Jul. 18, 2023

Tech Check: To quote former Darden Restaurants CEO Gene Lee: "No." Here's why.

Technology

MrBeast exposes another big problem with virtual brands

By Joe Guszkowski on Jun. 21, 2023

Tech Check: The YouTuber’s massive following helped build MrBeast Burger. But that kind of influence can cut both ways.

Technology

Restaurant tech learns the price of unbridled growth

By Joe Guszkowski on Jun. 14, 2023

Tech Check: Overhauls at Olo, Grubhub and Nextbite signal the end of the pandemic tech boom, and the need for more responsible growth.

Technology

Zume Pizza and the folly of trying to replicate Amazon

By Joe Guszkowski on Jun. 06, 2023

Tech Check: The demise of the former delivery startup shows the dangers of pushing a good idea too far.

Technology

Sweetgreen's automated makeline shows robots and humans can coexist

By Joe Guszkowski on May 15, 2023

Tech Check: The salad chain’s first Infinite Kitchen in Naperville, Ill., offers an experience that is almost seamless, but not soulless.

Technology

Ready or not, here come the robot drive-thrus

By Joe Guszkowski on May 11, 2023

Tech Check: More chains are using AI voicebots to take orders, believing they’ll help boost efficiency and sales. But is the technology ready for prime time?

Technology

Restaurant delivery is slowing, with a few big exceptions

By Joe Guszkowski on May 05, 2023

Tech Check: Many restaurants say consumers are dining in more and getting less delivery, even as DoorDash and Uber Eats keep growing.

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