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Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

Technology

Restaurants fall head over heels for AI

 By Joe Guszkowski on Feb. 02, 2024

Tech Check: Many view the technology as a knight in shining armor for their labor woes. Is it the start of a lasting relationship, or just puppy love?

Technology

In praise of boring restaurant technology

 By Joe Guszkowski on Nov. 14, 2023

Tech Check: Robots are cool, but the hottest tech in restaurants is almost a decade old.

Technology

Why Wingstop's tech bet is a big risk

By Joe Guszkowski on Nov. 09, 2023

Tech Check: The chain has been a digital juggernaut for years. It apparently believes it can do better with a homegrown system.

Technology

Virtual brands' next act: Diversification

By Joe Guszkowski on Oct. 11, 2023

Tech Check: As delivery slows, some digitally focused restaurant companies are branching into meal kits, groceries and even airplane food.

Technology

It's time to send 'ghost kitchen' to the graveyard

By Joe Guszkowski on Oct. 02, 2023

Tech Check: The catch-all term for delivery restaurants is no longer accurate. Let’s lay it to rest and come up with a new label.

Technology

Wonder bets meal kits aren't dead yet

By Joe Guszkowski on Sep. 29, 2023

Tech Check: By acquiring the struggling Blue Apron, the restaurant delivery concept believes it can touch more dining occasions. But will it work?

Technology

Why restaurants should keep an eye on Instacart

By Joe Guszkowski on Sep. 19, 2023

Tech Check: Grocery is one of the few industries that may be even less techy than foodservice. Instacart wants to help it catch up, and could get a boost from its IPO.

Technology

4 questions we'll be asking at this year's FSTEC conference

By Joe Guszkowski on Sep. 12, 2023

Tech Check: Restaurants’ war on inflation has intensified over the past year. Can tech provide answers?

Technology

CloudKitchens won't succeed until its restaurants do

By Joe Guszkowski on Sep. 07, 2023

Tech Check: As the ghost kitchen company expanded, it treated operators as expendable. It's now reportedly cutting staff and closing locations. The two problems are related.

Technology

DoorDash wants to take restaurants' phone orders. Next stop, the drive-thru?

By Joe Guszkowski on Aug. 29, 2023

Tech Check: The development of an AI voice bot puts the delivery giant within shouting distance of fast-food’s biggest channel.

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