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Restaurant Rewind

`Those who don’t know their history are destined to relive it', to riff on the words of a famed philosopher. For anyone in the restaurant business, that oft-quoted saying may be more of a heartening promise than a dire admonition. The industry’s past is packed with tales of scoundrels and heroes, big thinkers and pinheads, colossal successes and dismal failures, breakthrough moves and self-inflicted destruction. Few soap operas pack as much color and drama. Yet those yellowed snapshots provide insights relevant to the challenges of today. Join Peter Romeo, a 41-year veteran of the business with a penchant for restaurant history, as he explores those pivotal moments from the past. 

Leadership

Remembering a social crusader named Bill Darden

 By Peter Romeo on Feb. 06, 2024

Restaurant Rewind: In the era of Jim Crow, the namesake of Darden Restaurants refused to segregate dining rooms, even in the Deep South of 1935. Here's how the industry pioneer made a difference.

Financing

How the once-mighty are falling in casual dining

 By Peter Romeo on Jan. 30, 2024

Restaurant Rewind: Dominance within the full-service sector has shifted appreciably during the last 20 years. Here’s a look at how the balance of power has shifted, humbling two powerhouses in particular.

Leadership

Having C-suiters spend time in stores is great—provided they know what's really going on

By Peter Romeo on Jan. 23, 2024

Restaurant Rewind: Here's how bad things can get when a visiting VIP employee doesn't have a firm grasp on what they've gotten into.

Operations

How customers came to be routinely asked, 'Cash or credit?'

By Peter Romeo on Jan. 16, 2024

Restaurant Rewind: Credit-card transactions are an integral part of the restaurant industry today. Yet that development is a relatively recent one. Join us we look at how the co-dependence came to be.

Marketing

How popular diets have rewritten restaurant menus

By Peter Romeo on Jan. 09, 2024

Restaurant Rewind: Chances are the weight-loss schemes currently in vogue won't come close to having the influence one fad had 25 years ago.

Leadership

Long before diversity became an industry goal, these women were delivering it

By Peter Romeo on Dec. 19, 2023

Restaurant Rewind: Without them, we might not have the McDonald's, In-N-Out and Marriott that we do today.

Financing

Here's what the reindeer behind Santa could do for restaurants

By Peter Romeo on Dec. 18, 2023

Reality Check: Watch out for the extremely naughty in M&A activity. In fact, make a list and check it at least twice.

Operations

CosMc's wasn't McDonald's first attempt at a second concept

By Peter Romeo on Dec. 12, 2023

Restaurant Rewind: The home of the Golden Arches has looked at ventures ranging from a piano lounge to a Disneyland-like theme park. Why is it still a single-brand operation, CosMc's aside?

Operations

Don't even think about asking these restaurant operators to bend the rules

By Peter Romeo on Dec. 05, 2023

Restaurant Rewind: Some of the most successful chains in the restaurant business have forgone huge increases in business by refusing to make a particular change. Here’s a sampling of the brands that have held firm.

Operations

How restaurateurs came to speak the way they do

By Peter Romeo on Nov. 28, 2023

Restaurant Rewind: Like any industry, the business has its own jargon. In this week's episode, we look at the origin of terms that are likely to be heard in kitchens today.

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