Lisa Jennings
Executive Editor
Contact LisaLisa Jennings, executive editor. Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Her experience includes other industry publications as well as the daily newspaper The Commercial Appeal in Memphis, Tenn., where she was Food Editor. Her work has been cited in the Los Angeles Times, Business Insider, FoodBeast, The Huffington Post, Time.com and more.
Articles by
Lisa Jennings
Page 1New York restaurateur shares cautionary tale of cyber scam
A sophisticated attack robbed Gotham Bar & Grill of its payroll and forced the restaurant to shutter temporarily. Owner Bret Csencsitz wants others in the industry to learn from his mistakes.
Chick-fil-A's top-ranking customer-satisfaction score may be slipping
In this year's American Customer Satisfaction Index, the Atlanta-based chicken chain remains the top-ranked limited-service chain. But its score declined.