Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

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Operations

The 10 largest casual-dining chains by systemwide sales

A familiar Italian chain kept the top spot, but there was movement below in a tough year for full-service restaurants.

Technology

Presto plans to improve its drive-thru AI by letting it make mistakes

The restaurant technology company’s latest product, Pure AI, cuts out human minders to allow the software to learn on its own.

Price-conscious consumers began to shift away from sit-down restaurants in 2023 after embracing them a year earlier. That made growth difficult to come by.

The deal will strengthen the restaurant delivery company's presence in Asia, where Foodpanda is one of its biggest rivals.

A filing could come as early as next week, according to the Wall Street Journal. The seafood chain closed dozens of restaurants in recent days.

It’s the company’s second nine-figure funding round in two years and will go toward product development and acquisitions.

AI and kiosks will be hot topics, and the word "platform" should get thrown around plenty. And don't forget the robots.

The wave of at least 99 closures across the country comes as the seafood chain is reportedly planning to file for bankruptcy.

Shift4 said the deal would create cross-sell opportunities for its payments and POS businesses. It brings together two of the industry's biggest suppliers.

A look beyond the most recent results for big restaurant brands shows customers cutting back nearly across the board.

Tech Check: There are signs that demand is slowing. But some are finding the convenience too good to quit.

Questions abound about this new-to-the-industry technology. Here’s a look at what we know about artificial intelligence, and what we don’t.

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