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Biography

Heather Lalley

Managing editor

 Contact Heather

Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business.

Before joining Winsight and Informa, Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Washington. She is the author of "The Chicago Homegrown Cookbook." She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

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Operations

Grubhub makes a bold move into grocery delivery

Retail Watch: The third-party delivery platform is joining forces with Albertsons, adding more than 1,800 supermarkets to its offerings.

Marketing

Hooters makes its grocery debut

Retail Watch: The casual-dining chain is bringing its frozen appetizers and snacks to supermarkets, joining the ranks of restaurants taking the retail plunge.

Leadership

16 Handles’ founder Solomon Choi dies at 44

Choi, who was well known as a restaurant investor and advisor, sold the self-serve frozen yogurt concept in 2022.

Marketing

Restaurants are putting some dollars behind their Pride Month rainbows

Marketing Bites: Restaurant operators big and small seem to be realizing that “rainbow washing” doesn’t mean much if it’s not backed up by donations.

Operations

Paris Baguette is more than a bakery-café

Top 500: The fast-casual bakery-cafe concept is the fastest-growing sandwich concept in Technomic’s Top 500 Chain Restaurant Report.

Operations

Here’s another good excuse for a restaurant value war

Retail Watch: Grocers and big-box food retailers, already benefiting from being significantly cheaper than restaurants, are touting major price cuts this summer.

Marketing

When a supply chain ‘shortage’ becomes a marketing boon

Marketing Bites: Subway is the latest example of a restaurant chain capitalizing on real or inflated supply issues to boost sales.

Marketing

BurgerFi hopes customers give a cluck about its new name

Marketing Bites: The struggling fast-casual burger chain, looking to goose sales with a new platform, said it is changing its name to ChickenFi. It's a marketing gambit that's been tried before.

Operations

How Wow Bao found success in the restaurant-retail crosshairs

Retail Watch: The steamed bun concept started as a restaurant brand and is now in more than 6,000 grocery stores—with more on the way.

Marketing

McDonald’s goes ‘grandmacore’ with its new Grandma McFlurry

The limited-time treat celebrates the memories made with grandma at the chain’s restaurants, the burger giant said.

Marketing

Restaurants: Don’t let your marketing stunt land you in the doghouse

Marketing Bites: How a hot dog chain’s Bluey promo went awry. Plus: Zaxby’s partners with MrBeast and Popeyes jabs Chick-fil-A.

Financing

Fat Brands files confidentially to take Twin Peaks public

The multi-concept restaurant operator said it would also like its Smokey Bones barbecue concept to become a public company.

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