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Fast_Casual

Financing

Revamped loyalty program drives sales at Potbelly

 By Heather Lalley on Mar. 08, 2024

The sandwich chain said its fast-growing digital business is shifting customers away from third-party channels, with loyalty membership growing nearly 90% during the fourth quarter.

Financing

Why you should never compromise on unit economics

 By Jonathan Maze on Mar. 06, 2024

A Deeper Dive: Justin Rosenberg, the founder of Honeygrow, joins the Restaurant Business podcast to talk about how it got back on the right track.

Operations

Eggs Inc. to tap America's love for protein and breakfast all day

By Lisa Jennings on Mar. 06, 2024

Denver restaurateur Troy Guard is partnering with a Swedish startup to grow a fast-casual brand that is something different.

Operations

Sweetgreen's robotic makelines show 10% sales lift

By Lisa Jennings on Mar. 01, 2024

But the multi-tier Sweetpass subscription program is not showing results. CEO Jonathan Neman says it needs to be simpler.

Financing

Boston Market is appealing the US Foods default judgment

By Jonathan Maze on Feb. 27, 2024

A federal court in January awarded the distributor $15 million for unpaid bills after saying the rotisserie chicken chain disregarded the litigation.

Financing

Portillo’s sees opportunity in catering, pickup-only stores

By Heather Lalley on Feb. 27, 2024

The Chicago-style fast casual opened 12 new restaurants in 2023, a record number, and said same-store sales rose 5.7% during the year.

Emerging Brands

How Sean Brock is spreading joy via Joyland

By Heather Lalley on Feb. 20, 2024

The famed Southern chef is ready to grow his fast-casual concept, saying it’s “a great privilege for somebody to make something as simple as a burger and fries and see how happy it makes people.”

Financing

How does an emerging brand break into a new market?

By Jonathan Maze on Feb. 14, 2024

A Deeper Dive: Otto Othman, cofounder of Pincho, joins the podcast to talk about the chain’s recent openings in Texas.

Financing

Corner Bakery moves forward under its new owner

By Jonathan Maze on Feb. 14, 2024

The fast-casual chain, which emerged from bankruptcy last year, says its sales have surged in recent months. It has brought on new executives and expects to open units this year.

Leadership

El Pollo Loco hires Yum Brands vet Liz Williams as CEO

By Heather Lalley on Feb. 13, 2024

Williams, previously president of Taco Bell International, will assume her new role at the fast-casual grilled chicken chain on March 11.

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