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Financing

In California, jobs are up, but traffic is down

 By Jonathan Maze on Jun. 11, 2024

The Bottom Line: Limited-service restaurants have not cut jobs in California, despite the $20 fast-food wage. But that doesn't mean it hasn't had an impact.

Food

Applebee's upgrades chicken sandwiches with new techniques and flavors

 By Patricia Cobe on Jun. 10, 2024

Behind the Menu: VP of Culinary Shannon Johnson introduced hand breading, a larger chicken breast and craveable flavor profiles to elevate the platform.

Financing

The Technomic Top 500 in charts

By Jonathan Maze on Jun. 10, 2024

The Bottom Line: How has the makeup of the Top 500 restaurant chains changed over the past five years? Hint: They're a lot more fast casual, and a lot less full service.

Technology

First-party catering emerges as a new frontier for restaurant tech

By Joe Guszkowski on Jun. 10, 2024

Tech Check: As catering booms, more tech companies are offering restaurants the tools to do it themselves.

Operations

Gladstone's in Los Angeles prepares to make its last days the best ever

By Lisa Jennings on Jun. 07, 2024

Three partners and a small group of employees are determined to keep the 50-year-old beachfront restaurant alive, risking everything with the hope of making history.

Technology

Retailers are ditching self-checkout. Should restaurants take heed?

By Joe Guszkowski on Jun. 05, 2024

Tech Check: Retail trends are often a preview of what's to come for restaurants, but that may not be the case here.

Financing

Social media giveth and social media taketh away

By Jonathan Maze on Jun. 04, 2024

The Bottom Line: McDonald’s, Starbucks and Chipotle, chains that have historically benefitted from social media love, are learning the hard way that it can have the opposite effect. Brands should take heed.

Technology

Here's what restaurants want out of their tech suppliers

By Joe Guszkowski on Jun. 04, 2024

Data and reporting are top priorities, while AI is an afterthought, according to new research from Olive Technologies.

Marketing

Where are Simone Biles fans going to eat this Olympics?

By Peter Romeo on Jun. 03, 2024

Reality Check: Restaurants will be competing for attention this year with the Summer Games and political advertising. It could be a test of whether digital marketing, and loyalty programs in particular, can deliver on their promise.

Financing

Welcome to the latest restaurant recession

By Jonathan Maze on Jun. 03, 2024

The Bottom Line: Bankruptcy filings, closures, strategic alternatives and a sudden value messaging all suggest the industry is in a tough spot. But many brands are still thriving.

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