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Biography

Alaina Lancaster

Alaina Lancaster is the assistant editor at Restaurant Business/FoodService Director, specializing in legislation, labor and human resources. Prior to joining Restaurant Business, she interned for the Washington Monthly, The Riveter and The German Marshall Fund of the United States.

Alaina studied magazine journalism at the Missouri School of Journalism and currently lives in Chicago. She never backs down from a triple-dog-dare to try eccentric foods.

Articles by
Alaina Lancaster

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Emerging Brands

Will restaurants’ next big competitor be 7-Eleven?

The convenience store chain launches a fast-casual taco concept and bar.

Technology

How restaurants are driving repeat business through analytics

Like customers, data is evolving.

Workforce

3 ways Cameron Mitchell Restaurants drives down turnover

Here’s how the 16-concept restaurant group retains top talent.

Workforce

5 secrets to industry-leading staff retention rates

In 36 years at Pal’s Sudden Service, CEO Thom Crosby has only lost seven general managers across 26 units. Check out the chain’s approach to crushing employee turnover.

Workforce

4 tips for creating restaurant positions that don’t exist yet

Check out how operators get teams to buy into fresh roles.

Leadership

The podcasts restaurateurs are listening to in 2018

Who has time for books these days?

Workforce

Hourly turnover could be a bright spot for restaurants in 2018

Restaurants saw some relief on hourly turnover last month, according to research firm TDn2K. But before operators get too optimistic, management turnover continued to increase through November.

Workforce

3 ways top-performing restaurant chains retain general managers

Chains with winning sales numbers do these three things for their GMs.

Workforce

Steal these Instagram ideas from colleges

College operators are trying these tactics to appeal to potential job applicants

Workforce

How the restaurant industry can start to address its sexual harassment problem

The answer isn't clear, but some restaurateurs say these steps would be a move in the right direction.

Workforce

5 of the best restaurants to work for, according to Glassdoor

Check out the restaurants that are listed alongside Facebook as some of the best places to work in the country.

Workforce

Where are all the restaurant workers going?

Several forces are stacking up, creating taller and taller hurdles for hiring managers.

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